Archive for iCTel Support info

iCTel Support Helpdesk details

Screenshots of iCTel Support Centre (available to registered ictel members )

Most users probably won’t need this as iCTel have updated their F.A.Q and User guide which actually would have answered both of my support tickets

Join iCTel and start saving 70% of mobile phone calls and have the opportunity to earn some extra income.

Visit www.ictel.co.za/42965 to register for free.

(this way you will join my network and benefit frommy technical expertise)

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Firewall settings for iCTel

I’ve seen a few issues with running the iCTel Desktop client inside corporate networks.

The iCTel desktop software (not the mobile version which doesn’t suffer from this) needs to authenticate to a database which port might be blocked if you try to run it at your work.

Your network admin would be able to check if this is the case:

Port 3306 (mySQL) has to be open for communication.

To be honest, I prefer to use X-lite configured with iCTel’s settings which will work in almost all corporate networks:

iCTel service running on X-lite calling a Mobile phone

You can follow my setup instructions to get iCTel running using X-lite.

Have fun!

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